Ambulance Services

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Our fleet of ambulances includes two van style squads and two box style squads. The van style provides a smoother ride, while the box style is bigger and used when more room is needed for extra personnel.

Our ambulances are fully equipped and include LifePak 15 heart monitors, Portable Ventilators and IVAC Portable IV Pumps.

Our crew members are all state certified, and many hold national certifications as well. We employ EMTs, Advanced EMTs and Paramedics. All of our crew members are required to attend continuing education. We offer many of these classes to our employees on site. This allows them to maintain a high level of proficiency in their skills. All of our crew members are required to successfully complete an in house driving course, as well as go through EVOC (Emergency Vehicle Operations Course). Completing these two courses gives them the knowledge and tools needed to safely maneuver our ambulances and to drive using lights and sirens.

At Samaritan Care, we offer a high level of care and we make sure our employee orientation and training helps us to achieve and maintain that level. We are also constantly striving to rise above the status quo to provide the best care possible to our patients.

One of our standard operating guidelines that we feel sets us apart is requiring a third crew member for patients on ventilators. We also offer our crews the option to ask for another person for a critical patient. At Samaritan Care, patient care is always our first priority!

At Samaritan Care, our EMTs and Paramedics put forth their best efforts each and every day to get our patients to their destination safely and on time.

• Transport patients from local hospitals to higher level care hospitals
• Emergency transports
• Appointments from residences or nursing homes to doctor offices
• Discharges from hospital to residence or nursing home
• Transports to and from dialysis, wound center etc.

Call as soon as you schedule the appointment you need transportation for.  We book up quickly, sometimes months in advance, and the sooner you call, the easier it is to schedule with us.  This is especially true if your destination is out of town.

When scheduling a transport we need to know the following information:

• Name and phone number of the person setting up the transport
• Patient’s name
• Patient’s address
• Doctor’s name and address
• What the patient is going for (i.e.-regular appointment, follow up, procedure) and how long the appointment is expected to last
• If coming from a residence, is there a ramp or any steps
• Does the patient use oxygen or have any other medical equipment needs
• Approximate patient weight

When a loved one is transported by ambulance, many times the bill is the last thing on your mind. However, a little leg work at or before the transport can go a long way.

• Know your insurance policy. Each policy is different and the only way to know for sure if ambulance transportation is a covered service is to read your policy or ask your provider directly. Many insurance companies require pre-authorization or pre-approval, which can be as simple as making a phone call to let them know the transport needs to happen.  Also, be aware of any co-pays or deductibles involved.
• Make sure ambulance is the right mode of transportation. Many times if an insurance company does not feel a transport was “medically necessary” they will not pay for it, even if it is a covered service under your policy.
• We bill all insurances directly. If there is a balance after insurance, the patient will then receive a bill. If a patient is self-pay, a bill will be sent to them. If you have any questions on your bill, feel free to call the number listed on the bill and ask for the billing department.
• We are happy to set up a payment plan!  Just call our office and ask for the billing department.
• Bills can be paid by sending a check to our mailing address.  Please make sure to include the patient ID and date of service on the check. Please do not send cash.
• Bills can also now be paid by credit or debit card with our NEW SECURE ONLINE BILL PAY!  We accept VISA and MasterCard.